Refund & Returns Policy

We want you to love your SwarStyle purchase. If you're not completely satisfied, you may return eligible items within 5 days of delivery. To be eligible for a return:

• Products must be unused, unwashed, and in original packaging
• All original tags must be attached
• The item must be in the same condition as when you received it
• Proof of purchase (order number or receipt) is required

The following items cannot be returned or exchanged:

• Items marked as final sale
• Products purchased at a discount of 50% or more
• Gift cards
• Customized or personalized items

Once we receive your returned item and verify its condition, we will process your refund. Here's what you need to know:

• Refunds will be issued to your original payment method
• Refunds are processed within 7–10 business days after approval
• You will receive a confirmation email once your refund has been processed
• Bank processing times may vary depending on your financial institution

If you need a different size, we're happy to help with exchanges:

• Size exchanges are subject to availability of stock
• Exchanges must be initiated within 5 days of delivery
• The same eligibility conditions apply as for returns
• If your requested size is unavailable, we can offer a refund or store credit

If you receive a damaged or defective item, please contact us immediately:

• Notify us within 48 hours of delivery via email
• Include clear photos of the damage or defect
• Provide your order number in the communication
• We will arrange for a replacement or refund at no additional cost to you

To make returns as convenient as possible:

• For returns due to our error (wrong item, defective product), we provide a prepaid return shipping label
• For other returns, customers are responsible for return shipping costs
• We recommend using a trackable shipping service for returns
• SwarStyle is not responsible for items lost in transit during return